1. Overview
At Fedrico’s Trikes and Spare Parts, we aim to process orders accurately and deliver motorcycle parts, trike conversion components, and accessories as efficiently as possible.
This Shipping & Delivery Policy explains how orders are processed, how shipping charges and delivery estimates are communicated, and what to do if an order is delayed, lost, or delivered incorrectly.
2. Order Processing
Orders are processed after submission and successful payment authorization, subject to product availability and any necessary order verification.
Processing times may vary depending on the product, supplier availability, warehouse location, and whether an item is in stock or requires special ordering.
Some products may require additional preparation or fulfillment time. Where applicable, estimated processing information will be provided on the product page or during the ordering process.
An order confirmation does not necessarily mean that the order has shipped. Customers should wait for a shipping confirmation or tracking notification before assuming their order is in transit.
3. Shipping Destinations
Available shipping destinations depend on the product, carrier, supplier, and applicable shipping restrictions.
Please check the shipping options available at checkout before completing your purchase.
Certain oversized, heavy, specialized, or vehicle-specific components may have limited shipping options. International orders may also be subject to carrier restrictions, customs requirements, or additional charges.
If we cannot ship an order to the address provided, we will contact the customer to discuss available options.
4. Shipping Costs
Shipping charges are calculated or communicated during checkout where available.
The final shipping cost may depend on factors such as:
Delivery destination.
Package weight and dimensions.
Number of items ordered.
Shipping service selected.
Special handling or freight requirements.
Large trike conversion kits, oversized components, and heavy motorcycle parts may require special freight arrangements. If additional shipping arrangements are necessary, we will communicate the applicable cost before proceeding where required.
Customers are responsible only for charges properly disclosed and agreed to as part of the transaction, subject to applicable law.
5. Estimated Delivery Times
Estimated delivery times depend on the destination, carrier, product availability, processing time, and selected shipping service.
Any delivery estimate displayed on a product page, at checkout, or in an order confirmation should be reviewed before purchase.
Unless expressly identified as a guaranteed delivery date, estimates are not guarantees. However, we will comply with applicable shipping deadlines and consumer protection requirements.
If we learn that an order cannot be shipped within the promised timeframe, or within the legally applicable timeframe when no shipping period was specified, we will provide the required notice and offer the customer the legally required options, including cancellation and a refund where applicable. U.S. online merchandise orders are generally subject to federal prompt-shipment requirements. FTC shipping rules.
6. Tracking Information
When tracking is available, customers will receive tracking information by email or through the applicable order-tracking service after the order has shipped.
Tracking information may take time to update after the carrier receives the package.
If your tracking number does not update, appears incorrect, or shows an unexpected delivery status, please contact us with your order number so we can investigate.
7. Incorrect Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout.
Please contact us immediately if you notice an error in your shipping information.
We cannot guarantee that an address can be changed after an order has been processed or handed to the carrier. If an address correction is possible, additional carrier charges or delays may apply.
Where permitted by law, customers may be responsible for reasonable additional costs caused by incorrect or incomplete address information.
8. Delayed Shipments
Shipping delays may occur because of:
Carrier service interruptions.
Severe weather or natural disasters.
Customs inspections or clearance delays.
Supplier or manufacturer delays.
Inventory shortages.
Incorrect shipping information.
Other circumstances affecting transportation or fulfillment.
If your order is delayed, contact us at info@FedricosTrikesandSpareParts.com and include your order number.
We will review the available information and provide an update where possible. If we cannot meet the applicable shipping deadline, we will follow the notice, consent, cancellation, and refund requirements imposed by applicable law.
9. Lost or Missing Packages
If tracking indicates that a package has been lost, or your order has not arrived within the communicated delivery timeframe, contact us so we can investigate with the relevant carrier or fulfillment provider.
Please provide your order number, tracking number if available, and a description of the issue.
We will review the circumstances and determine the appropriate next steps in accordance with the carrier’s procedures and applicable law. Nothing in this policy removes any legal rights you may have if an order is not delivered.
10. Delivered but Not Received
If tracking shows that an order was delivered but you cannot locate it, please:
Check the delivery location, mailbox, garage, reception area, or other designated drop-off point.
Ask household members, neighbors, or building management whether they accepted the package.
Check the carrier’s delivery details.
Contact us with your order number and tracking information.
We will assess the available delivery information and help determine the next steps.
A carrier’s “delivered” status does not automatically eliminate any rights or remedies available under applicable law.
11. Damaged Packages and Incorrect Items
Please inspect your order upon arrival.
If an item arrives damaged, defective, or different from what you ordered, contact us as soon as reasonably possible at info@FedricosTrikesandSpareParts.com.
Include the following information where applicable:
Your order number.
The product name or part number.
A description of the problem.
Photographs of the item, packaging, and shipping label where useful.
Please retain the original packaging until the issue has been reviewed. We may need additional information to assess the claim.
We will work with you to determine an appropriate resolution in accordance with our Returns & Refunds Policy, any applicable warranty, and relevant consumer protection laws.
12. International Orders, Customs, and Import Charges
For orders shipped outside the United States, additional customs duties, import taxes, brokerage fees, or other charges may apply, depending on the destination and the terms of the shipment.
Unless expressly stated otherwise at checkout or agreed in writing, customers should verify whether such charges are payable on delivery or through their local customs authority.
International delivery may take longer because of customs processing, local carrier arrangements, or import documentation requirements.
Customers are responsible for complying with import rules that apply to their destination, subject to any responsibilities that applicable law places on us.
13. Backorders and Special Orders
Some products may be temporarily unavailable or supplied directly by a manufacturer or distributor.
Where an item is backordered or requires special ordering, we will communicate relevant availability or shipping information where possible.
If we become unable to ship within the applicable timeframe, we will notify the customer and provide the options required by law, including obtaining consent to a delay or canceling the order and issuing a refund where required.
14. Order Cancellation Before Shipment
If you need to cancel an order, contact us as soon as possible with your order number.
We will determine whether the order can still be canceled before shipment. Once an order has been dispatched, it may need to be handled through the applicable return procedure.
This section does not restrict any cancellation rights or refunds required by applicable law, including rights arising from a shipping delay.
15. Contact Information
For questions about shipping, delivery estimates, tracking, damaged packages, or missing orders, contact:
Fedrico’s Trikes and Spare Parts
6930 N 76th St
Milwaukee, WI 53223
United States
Email: info@FedricosTrikesandSpareParts.com
Website: https://fedricotrikesandspareparts.com/
When contacting us about an existing order, please include your order number to help us locate the relevant details.
Thank you for choosing Fedrico’s Trikes and Spare Parts.